When can I expect to get my order?
Most items ship in 3 to 5 business days unless noted otherwise in the product listing. Large items, like the Large Bucket Totes, can take up to 7 business days to ship. We keep a limited stock of products and most items are made-to-order to keep product and material waste minimal.
If an order is expected to take longer than 7 business days, it will be noted in the product listing.
Pre-order processing times will be noted in the product listing.
All items are shipped via USPS for both domestic and international orders. Once shipped, your order should arrive within 2-5 business days (about a week longer for international orders). You will receive an email notification once your order has shipped.
How do I care for my products?
As a general rule, CDS A+D products are best cared for by dry cleaning or spot cleaning any marks on the fabric. All of our products have a cotton duck canvas lining that, while very durable, is also subject to shrinking when fully submerged and soaked in water. To maintain the sizing of your product, we recommend that you not machine wash it (although it will hold up to machine washes). If you feel you must machine wash it, use a phosphate-free detergent and wash on the gentlest setting in cold water.
Do you ship internationally?
Yes I do! Shipping charges are a bit higher and transit times a bit longer for international customers.
What is your return policy?
If you are not happy with your purchase, we can offer a full refund (minus any shipping charges) or exchange it for another item. Email firstname.lastname@example.org or reply to your shipping confirmation email to get in touch within 14 days of receiving your item.
How do you make your fabrics?
Each design starts as a sketch or painting that is transformed into a repeating pattern. Casey D. Sibley fabrics are then digitally printed with water-based inks with a company in the U.S.A. I also teach an online course all about creating repeating pattern designs (it's so much fun!).
Do you make everything in your shop? Or do you have help?
Casey D. Sibley Art + Design started as a one-woman show, but I have occasional help with sewing. I work with local seamstresses when I need the extra hands. Many of the products are also still sewn by me in my Lansing home studio. I still design all of the fabric patterns and products myself (my favorite part!).
I don't see a pattern that you used to carry. Can I still order products in retired patterns?
Sure! If you are interested in a pattern that is no longer listed on the website, please get in touch with me at email@example.com. If I have the fabric in stock, there is no extra charge. But if I have to special order it, there is a $25 surcharge.
Do you take wholesale orders?
Yes! If you are a buyer with a retail shop interested in carrying Casey D. Sibley goods, please email firstname.lastname@example.org. Approved buyers will be contacted with additional ordering information and have access to our wholesale catalog and online ordering portal.
Do you license your artwork and surface pattern designs?
Absolutely! Please contact email@example.com and we can chat.
Do you accept custom orders?
I do accept custom orders on a case-by-case basis. If you have a great idea for a product you would like me to make, get in touch at firstname.lastname@example.org and we can chat about a scope of work, timeline, and pricing tailored to your project.